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Welcome to Casenerd!


We accept returns on all unused cases in the original packaging within 14 days of delivery. 

Please ship to

1146 S Parkside Dr
Palatine IL 60067


Item Defect/ Misaligned Graphic

We work very hard with our production company to bring you the best quality cases out there.  In the event that there is a defect in the case we will send a replacement free of charge. Listed are known defects (though rare) that we have encountered...

  • Loose fit
  • Faded graphic
  • Incorrect color
  • Misaligned graphic

Damage to Case 

Unfortunately we do not offer a replacement on cases that have cracked due to a drop.  We also will not replace cases that have been scratched from daily use. 


Drop Protection Warranty

We offer a drop protection warranty on all cases for 60 days for $5. Any crack or break in the CASE (not phone) within those 60 days will result in a free replacement of your choice. 

The $5 warranty applies PER CASE. If you purchase 2 cases and would like them both covered, you will need to purchase 2 warranties.